Sterling Grey Velvet Woven Bench

We have a decade of experience shipping our knots worldwide.

We ship with trusted carriers like USPS, UPS, or FedEx. Once your order ships, you’ll receive a tracking number to follow its journey from our facility to your door.

Shipping fees depend on the items, shipping method, and address you choose.

To find out your exact shipping fees, add your desired items to the cart and enter your shipping address. This will give you an accurate calculation of the shipping costs.

When shopping internationally, it's important to be aware of any potential taxes that may apply. In the USA, there are no additional taxes for imports. However, in the European Union and other countries, you might need to pay extra taxes when importing an item. Please check with your local government to understand which taxes you need to pay before placing an order.

Buyers are responsible for any customs and import taxes that may apply. Unfortunately, we cannot be held responsible for delays caused by customs.

The delivery time for your order varies depending on the item. Some products are ready to ship immediately, while others require additional production time. You can find the specific production time for each item on its product page.

If you need your order by a certain date, please reach out to us. We will do our best to expedite your order and meet your deadline.

Once your order ships, we'll send you an email with your tracking details. You can easily monitor its progress here: Track Your Order

If your order is delayed or lost, we will reach out to our shipping agent to locate it. If the item cannot be found, we'll send you a replacement at no extra cost.

If your order hasn't been shipped yet, you can cancel it anytime. However, if the order has already been dispatched, you'll need to receive it and then return it to us for a refund.

No assembly required! All our designs arrive fully assembled.

Yes, all of our pillows includes an insert.

We are happy to honor promotional pricing for items purchased within 14 days prior to the offer.

Yes we do. Please order your fabric swatches here: Fabric Swatches